Branch Coordinator - Bangka Belitung

Join PT Island Prosperity Group as a Branch Coordinator in the heart of Bangka Belitung and take the lead in driving operational excellence. You’ll oversee daily branch activities, ensure seamless coordination between teams, and contribute to strategic initiatives that shape the future of our operations. Our branch in Pangkal Pinang is a vibrant hub of activity, and we’re looking for a dynamic professional to lead the charge.

As a Branch Coordinator, you’ll be at the forefront of our operational strategy, working closely with our team to ensure that every aspect of our branch runs smoothly. You’ll manage day-to-day operations, from scheduling and staffing to inventory and customer service, all while maintaining the highest standards of professionalism and efficiency. This role offers a unique opportunity to make a tangible impact on our operations and to grow your career in a supportive and collaborative environment.

📋 Tanggung Jawab Pekerjaan

• Oversee daily branch operations, ensuring smooth and efficient service delivery.
• Coordinate between different teams to ensure seamless collaboration and effective communication.
• Manage staff scheduling, training, and performance reviews.
• Monitor and maintain inventory levels, ensuring optimal stock availability.
• Handle customer inquiries and complaints, ensuring high levels of customer satisfaction.
• Participate in strategic planning and contribute to the development of operational initiatives.
• Ensure compliance with company policies, regulations, and best practices.
• Provide regular reports on branch performance and operational metrics.

🎓 Kualifikasi & Syarat

• Bachelor’s degree in Business Administration, Management, or a related field.
• Minimum of 3 years of experience in a similar role, preferably in a fast-paced, customer-facing environment.
• Proficient in using Microsoft Office Suite, particularly Excel and Outlook.
• Strong communication and interpersonal skills, with the ability to build and maintain positive relationships.
• Excellent organizational and time management skills.
• Ability to work well under pressure and meet tight deadlines.
• Familiarity with branch operations and customer service best practices.
• Ability to travel occasionally for business purposes.

🛠️ Keahlian

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